‘This Has Been Going on for Years.’ Inside Boeing’s Manufacturing Mess.

At least when it comes to ecommerce, a study published in the Journal of Interactive Marketing in 2022 found that handwritten thank-you notes have the potential to double future sales.

In the two years since generative AI went mainstream with the arrival of ChatGPT, the design industry has shifted from a stance of revulsion and litigation, to something more along the lines of reluctant acceptance or, in some cases, eager adoption.